Privacy policy

Privacy Policy

At Eternal Mark, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device and browser information
  • IP address
  • Cookies and website usage information

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Send shipping updates and order confirmations
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails if you choose to subscribe

Marketing Communications

If you subscribe to our email list, you may receive updates about new releases, promotions, and exclusive offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Payment Security

Eternal Mark does not store your payment information.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies to improve functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Information

We do not sell or rent your personal information.

Information may be shared only with trusted service providers who help us operate our business, including payment processors, shipping carriers, email providers, and website services.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

To submit a request, contact:

support@eternalmarkculture.com

Contact

If you have any privacy questions, please contact:

support@eternalmarkculture.com

Terms of Service

Welcome to Eternal Mark.

By accessing our website or purchasing our products, you agree to the following Terms of Service.

General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any lawful reason.

Products

We strive to display our products and colors as accurately as possible.

Because of differences in monitors and devices, actual colors may vary slightly.

We reserve the right to discontinue products or limit quantities at any time.

Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice.

Orders

We reserve the right to refuse, limit, or cancel orders at our discretion, including suspected fraudulent activity or pricing errors.

If an order is canceled after payment has been received, a full refund will be issued.

Intellectual Property

All content on this website—including logos, graphics, artwork, product designs, photographs, videos, and written content—is the property of Eternal Mark and may not be copied, reproduced, distributed, or used without written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful content.
  • Violate applicable laws or regulations.

Limitation of Liability

To the fullest extent permitted by law, Eternal Mark shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Governing Law

These Terms of Service shall be governed by the laws of the State of Georgia, United States.

Changes

We reserve the right to update these Terms of Service at any time without prior notice.

Continued use of our website constitutes acceptance of any revised terms.

Contact Us

Questions regarding these Terms of Service may be directed to:

support@eternalmarkculture.com

Contact Information

Eternal Mark

Website: eternalmarkculture.com

Support Email: support@eternalmarkculture.com

General Inquiries: info@eternalmarkculture.com